Terms of Service
Please review the terms and conditions governing the use of our digital platforms, online appointment scheduling, and patient services at CarePulse Health Clinic.
Terms of Service
Please read these terms of service carefully before utilizing our portal or receiving medical services
1. Agreement to Terms
By accessing the CarePulse Health Clinic website, patient portals, and online scheduling systems, you agree to be bound by these Terms of Service and all applicable health regulatory laws. If you do not agree with any part of these terms, you should not utilize our online booking or patient services.
These terms apply to all patients, visitors, and users accessing our digital tools and clinic facilities.
2. Medical Information Disclaimer
The health and medical information provided on this website is for general educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.
- Online communications do not constitute an established physician-patient relationship
- Always seek the advice of your physician regarding any medical condition
- In the event of a medical emergency, call 911 or visit the nearest emergency room immediately
- Do not delay seeking clinical care based on information published on this site
3. Patient Portal Accounts
When creating a patient account to access medical records or manage appointments, you must provide accurate and verifiable personal information. You are responsible for maintaining the confidentiality of your credential logins.
Important Notice
Notify our HIPAA compliance team immediately if you suspect any unauthorized access to your account or personal health information.
4. Prohibited Activities
Users are strictly prohibited from using our digital systems for illegal activities or disrupting clinic workflows.
5. Appointment Policies & Cancellations
To maintain efficient medical care schedules for all patients, CarePulse operates under strict scheduling policies:
Scheduling terms:
- Cancellations require at least 24 hours advance notice
- Late arrivals exceeding 15 minutes may require rescheduling
- Emergency consultations take priority over non-urgent routine visits
- Telehealth sessions require a stable internet connection and quiet environment
6. Limitation of Liability
CarePulse Health Clinic is not liable for indirect, incidental, or technical disruptions affecting online appointment submissions or third-party web service delays.
7. Indemnification
You agree to indemnify and hold harmless CarePulse Health Clinic, its clinical staff, and officers from any claims or damages resulting from improper use of our portal or violation of these terms.
8. Account Suspension
We reserve the right to suspend portal access or cancel digital services for users who violate patient code-of-conduct guidelines or system security rules.
9. Governing Law
These terms and conditions are governed by and construed in accordance with federal healthcare regulations and the state laws of New York.
10. Policy Revisions
We may update these Terms of Service periodically to reflect changes in medical practice policies or legal standards. Updated versions will be published directly to this page.
Continued use of our web portal following posted updates constitutes acceptance of the modified Terms of Service.
Patient Commitment
Our clinical team is dedicated to transparent healthcare services, patient privacy, and compliance with high medical standards.
Questions About Our Terms?
If you have questions regarding clinic policies or patient rights, please contact our support team.
Contact Support